Introduction
At AUTOREFA, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help. This refund policy outlines the conditions and steps for obtaining a refund.
Eligibility for Refunds
- You have 30 calendar days to request a refund from the date you received the item.
- The item must be unused and in the same condition that you received it.
- Your item needs to have the receipt or proof of purchase.
Non-Refundable Items
Certain types of items are exempt from being refunded, such as perishable goods and personalized products.
How to Request a Refund
- Contact us at [email protected] to initiate a refund request.
- Provide your order number and reason for refund in your email.
- Ship your item back to our address: 1234 AUTOREFA Lane, Springfield, IL 62704, USA.
Refunds Processing
Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed to your original method of payment within 5-7 business days.
Contact Us
If you have any questions on how to return your item to us, contact us at [email protected] or call us at (555) 123-4567.